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It is easy to say that citizens need to be part of a smart city solution but much harder to achieve. In the past, city leaders may have got away with the rhetoric but Covid-19 has changed the game for smart cities and close integration with and cooperation from citizens is an imperative.
“None of us would have thought, for instance, that we would need to encourage people to use technology such as contact-tracing and social distancing apps like we do now,” said Alicia Asín, co-founder and CEO of Libelium, which develops and deploys Internet of Things (IoT) sensors for a range of smart city applications. “But people are concerned about issues such as their privacy and data security and these need to be addressed.”

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