The COVID-19 pandemic has forced organizations across the globe into a balancing act – protecting the health and safety of their employees while simultaneously continuing their operations. Like all essential businesses, Dell Technologies is working through this challenge to implement the most effective approach for protecting as many stakeholders as possible. And, it’s critical that we partner with customers to put their business continuity, remote working and digital services into practice.
As we began creating our company’s return to site strategy, it became clear that the workplace impact would not be a temporary one, and organizations that seize this opportunity to change how they work will outpace their peers. This concept compelled us to create a formal Customer Playbook that serves as reassurance that our plan – and business – are strong, as well as providing guidance on how to leverage these strategies to strengthen their own businesses.