“The pandemic has introduced radical changes on both the professional and personal level. It has forced tens of millions of people to adopt remote working almost overnight. From education and administration, banking, journalism and government, to yoga and gym classes, concerts and medical consultations, face-to-face meetings have been replaced by video conferencing, and daily commuting and business travel have stopped. This creates huge challenges for organisations and individuals who have been forced to adapt with very short notice.
“Although the pandemic introduced a new kind of disruption, in many ways it is simply accelerating changes that were already well under way. The shift to remote working has been going on for 50 years (the notion of telecommuting was conceived during the first oil crisis in the early 1970s) and even though the digital transformation of work in the last 10 years has been faster than ever before, it has just become even faster.