The concept of smart cities is normally used to refer to urban areas that use technology, such as the Internet of Things (IoT) and data analytics to improve efficiency and engage with their residents. But while there has been experimentation with smart city approaches for over a decade, technology alone has not solved the numerous challenges related to how we organize our communities and societies.
Au contraire. The more urbanized our world has become, the more challenges we are faced with to manage our cities. And, as we’re watching the global healthcare, economic, and societal crisis brought upon by the COVID-19 pandemic unfold, it is becoming more and more clear that making our cities smart(er) will require a holistic approach; one that takes into account the social fabric, economy, environment, and culture specific to every city and where technology is deployed intelligently to address strategic needs.